Updates from the Board of Directors
Updated: October 15, 2026
Note: This is a living page and will change often! Check back for the latest news..
The Board reorganized on Saturday, September 26, 2026. Since then we have been working on overdue maintenance requests, roof leaks, landscaping, the pool, lighting, tree work, hiring, and the systems that run this property. This update covers where each of those stands.
Maintenance: we are clearing the backlog. The crew finished over a dozen jobs in the past week, some listed below, on top of trash and green waste.
Roof leaks: our hardest problem. There is no magic bullet, but we are building a system to get leaks inspected and repaired fast.
Trees: Starfarm trims trees across the property October 19 to 23. This is a two-phase project, and they will be back again in early November for the second phase, which will take another full week. Please be prepared to move your vehicles, as needed, during the day. More to follow.
Landscaping: we are exploring another day or two of service and working with Koolau Landscaping to address issues. We are in near daily contact with Koolau's management to address issues you have raised. We anticipate, at least on a temporary basis, adding more days soon, so we are on a bi-weekly schedule, which should help keep things tidier and decrease the density that the crews must handle when they are on site.
Our Google Calendar is live.
Coming soon: new green waste cans where they were missing; new handles, screens, and a wash for the trash enclosures; numerical padlocks on every crawl space; improved lighting; a property-wide pest control plan.
Budget: for 2027 we do not currently expect a significant fee increase or a special assessment.
Building reps: we have them for Buildings 10, 20, and 27. We need 24 more!
Board: Jeff Connors resigned effective October 4. We thank Jeff for his years of service.
Maintenance and work orders
There is a backlog of maintenance requests and we are working through it. The Board has gone back through months of requests and is writing to owners one by one to find out what was done and what was not, and the crew is working down the list. if you haven't received an email yet on an outstanding work order (other than a roof issue, for which we have a special protocol described below), please resubmit!
Here is what the crew has done over the past week or so:
Cleaned out gutters at Buildings 1, 7, 9, 22, and 26, including reattaching a gutter that had come off the roof
Repaired the downspouts behind Building 22
Repaired the storm-damaged wall of the garbage shed near Building 27
Fixed a lanai gate at Building 10
Repaired a concrete step at Building 19 that had lifted
Cleared some green waste from behind Building 23
Set rat bait at Building 21 and around Building 15
Installed drip irrigation for the new plants at the pool
Installed new plants along the pool fence and new planters inside the pool area
Finished setting up the new tables and chairs at the pool
Power washed the pool deck
Inspected rotted siding and trim at Buildings 13 and 19, with repairs and painting to follow
We are also setting up Condo Control, which tracks every work order from the day it is submitted to the day it is finished. It will handle more than work orders, too, including parking and other systems we will roll out over time. We aim to have it running by the end of October. Until then, send requests to yctsitemanager@gmail.com and include photos if you can.
Pest control and crawl spaces
The Board is working on a more comprehensive pest control plan for the whole property, with baiting and inspections on a regular schedule.
Every crawl space is also getting a combination padlock. Residents will still be able to get into their own, but the locks will keep out children and anyone who does not belong there.
Roof leaks are our hardest problem.
The Association has spent a great deal of money on roofs over the years. In recent years, we have replaced some roofs entirely and conpletely resurfaced lanais. Many of those repairs did not hold, and the leaks returned.
The problem is endemic to the buildings and goes well beyond patching a hole or replacing shingles. Building design, expansive soil movement, weather, siding issues, and prior repairs all play a part. There is no magic bullet.
What we can do is be more proactive and a lot faster. The most important thing is to have a system, so that when a leak is reported it gets inspected, the origin identified, the cause repaired quickly, and someone checks that the repair worked. Maria is contacting owners who reported leaks over the past year, reviewing available records, and identifying qualified contractors. Please be patient, kind, and succint when interacting with her.. The Board has met with one project management company about evaluating the roofs and overseeing the work, and is exploring a second.
If you have a roof leak, or one that has come back, please email roofs@ycthoa.org (which will route to Maria). Please remember to "reply all" when emailing with her, too.
New umbrellas, tables, chairs, a grill, planters and plants are in, with drip irrigation to keep the new plants watered. Lighting and the broken microwave are next. Resurfacing and tile work are also planned.
Natural Salt Pools now services the pool regularly. They are treating the black algae that developed recently on the tiles and working on the water chemistry and filtration so it does not come back. They are also helping set up a better daily chemical log so readings are recorded every day and problems get caught and fixed early.
For pool reservations, email yctsitemanager@gmail.com and review the House Rules (available on the Documents page).
Confirmed reservations are listed on Google Calendar.
We are working closely with Koolau Landscaping to improve some of the issues residents have identified. Heavy rain caused unusually fast growth this year and some areas fell behind. We are exploring adding another day or two of service each month to stay ahead of it.
Some owners have asked about going back to our own landscaping crew. We understand why, but in 2026 an in-house crew is too expensive for a property this size, and it was very hard to make work in recent years: staff was ubreliable, turnover was high, the noise ran through much of the week, and the equipment was costly to keep running. A professional company costs significantly less, is more reliable, and leaves the property quiet most of the week. It is not perfect, but it is better, and with your help it will keep improving.
You can make it mo' better. A Board or Landscaping Committee member now meets the crew on site to inspect the work, but you know your own zone best. If something is missed, speak up. Tell the crew while they are there, or write to landscaping@ycthoa.org with a photo.
The long overdue tree trimming will help, too. Starfarm will trim dozens of trees and many others from October 19 through October 23, which should mean fewer fallen branches and less debris for the landscapers to work around. The dangerously leaning Norfolk pine behind Building 17 is already gone. Starfarm has indicated this process will take two Phases: one the week of October 19 through 23, addressing most trees other than the monekypods, and then again in early November, for another week, trimming the monkeypods. If you have a tree of concern, it is probably on the list, but feel free to email landscaping@ycthoa.org to flag trees you think need to be cut back.
We will be adding new plants and trees, and deciding which trees make sense for the long term. Coconut palms are expensive to maintain. There are less costly trees that look just as good.
The buildings need paint, and many also have trim, siding and other wood that must be repaired first. We are exploring one comprehensive project to handle painting, trim repair, and exterior rehabilitation together.
This would touch every building and every owner, and it would be one of the Association's larger expenses, so we will be careful with it. Before anything is decided, the Board wants a clearly defined scope, more than one proposal to compare, and a realistic picture of the cost, the timing, and how it fits with roof repairs. We will share that as it comes together.
We also plan to replace the lighting across the property. Many lamps are out and the fixtures and bulbs do not match from one area to the next, so the goal is consistent and more efficient lighting everywhere. Also under review: new signage at the entrances and digitizing AOAO records.
Longer term, we want to plan roofs, painting, infrastructure maintenance, and reserves years ahead, so large projects are funded before they become emergencies.
The early outlook for the 2027 budget is encouraging. We have several notable expenses ahead, but we do not currently expect a significant maintenance fee increase, and we may be able to avoid one altogether. We do not currently anticipate a special assessment. Fees that go up rarely (never?) come back down, so we will be careful before adding permanent costs. The Association's loan is scheduled to be paid off in August 2027, which gives us more liquidity. We also expect lower insurance costs, based on early reporting.
We are ysijg ycthoa.org as the one place for schedules, project updates, and contacts. YCT scheduling now lives on a Google Calendar on the site: landscaping, tree work, Board meetings, pool reservations, and maintenance projects. The landscaping zone map is in the calendar too, so you can see which zone your building is in and when the crew is on site. Subscribe and the events show up on your own calendar and update automatically.
Want it better? Help make it better!
This property gets better when owners pitch in and we could use more kokua. You could spot-check the landscaping in your zone, serve as a building representative, help organize AOAO records, help us clean out the sheds and inventory what we own, recommend a contractor, or lend your professional expertise. If you are interested in volunteering, we want to hear from you! Email: board@ycthoa.org.
We are also hiring employees and contractors for maintenance, carpentry, and trash. Send referrals to the same address.
If you want to make a modification to your unit or its exterior, such as a fence, wall, windows or fans, email board@ycthoa.org before any work begins.. Your request will go on the agenda for a Board meeting. The process is the same for everyone.
A reminder for anyone renovating a unit, including new owners doing a rehab: Board approval is needed before the work starts. That includes windows, significant interior work, and anything else that changes the exterior or affects the building.
John Hansen is no longer employed by the AOAO, and the search for a new Site Manager is underway.
Routine maintenance requests: yctsitemanager@gmail.com
Landscaping concerns: landscaping@ycthoa.org
Roof leaks: roofs@ycthoa.org (this will go to Maria)
Board matters: board@ycthoa.org
Emergencies: Hawaiiana at (808) 593-6800
An email to board@ycthoa.org goes to every Board member at once, so one message reaches all of us.
Please use these addresses for Association business, and not Directors' personal phones or email. Every Board member is a volunteer. Using the Association's systems keeps a record and respects their time. The former yctbod@gmail.com address is no longer in use.
We understand owners' frustration with site management over the last several years.
When we hire a new Site Manager, we will be seeking someone proactive, visible around the property, responsive, organized in maintaining records, and consistently moving things forward. We will set clear expectations and accountability while giving the Site Manager the room to take ownership and get things done. If you know of a good candidate, let us know: board@ycthoa.org
We have a beautiful property and a great community. We want to take care of what we have, fix what needs fixing, spend carefully, plan ahead, and make Yacht Club Terrace shine.